Terms and Conditions
Effective Date: April 28, 2026
Welcome to Reno Services Contractors LLC. These Terms and Conditions (“Terms”) govern your use of our website https://renoservicescontractors.com (the “Site”), the renovation and construction services we provide, and any communications you receive from us, including text messages (SMS). By accessing the Site, hiring our services, or opting in to our communications, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.
1. About Us
Reno Services Contractors LLC is a licensed and insured renovation and construction company based in North Charleston, South Carolina. We specialize in:
- Complete home renovations
- Complete commercial renovations
- Room additions
- Interior and exterior painting
- Drywall installation
- Flooring installation (ceramic tiles, hardwood, vinyl, epoxy)
- Plumbing and electrical wiring
- Decking services
- Fence installation
- Landscape services
- Roofing, siding, windows, and doors
- Kitchen and bathroom remodels
2. Use of the Site
By using our Site, you agree to:
- Use the Site only for lawful purposes
- Provide accurate and truthful information when contacting us or requesting a quote
- Not interfere with or disrupt the Site, servers, or networks
- Not attempt to gain unauthorized access to any portion of the Site
- Not use the Site to transmit viruses, harmful code, or unsolicited communications
3. SMS / Text Messaging Terms
By providing your mobile phone number and checking the SMS opt-in checkbox on our Site contact or quote-request forms, you expressly consent to receive recurring text messages (SMS) from Reno Services Contractors LLC at the mobile number provided.
Age Restriction: Our SMS messaging program is intended for individuals who are 18 years of age or older. By opting in to receive text messages from Reno Services Contractors LLC, you confirm that you are at least 18 years old. We do not knowingly send SMS messages to individuals under the age of 18.
a. Types of Messages
You may receive messages including but not limited to:
- Quote and estimate communications
- Appointment scheduling, confirmations, and reminders
- Project updates and status notifications
- Promotional offers, discounts, and service updates
- Customer service and support replies
b. Message Frequency
Message frequency varies based on your interactions with us and the status of your project or inquiry.
c. Message and Data Rates
Message and data rates may apply, depending on your wireless plan. Reno Services Contractors LLC is not responsible for any charges imposed by your mobile carrier.
d. Opt-Out (STOP)
You can opt out of SMS communications at any time by replying STOP to any text message we send you. After replying STOP, you will receive a confirmation message and will no longer receive SMS messages from us. To opt back in, you may sign up again through our Site or by contacting us directly.
e. Help (HELP)
For help or assistance with our SMS program, reply HELP to any of our messages, or contact us at (843) 306-8896 or visit https://renoservicescontractors.com.
f. Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
g. Privacy
Information collected through SMS communications is handled in accordance with our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
4. Free Quotes and Estimates
We offer free quotes for our services. Quotes are based on the information provided by the client and may be subject to change after an on-site evaluation. A formal written estimate or contract will be provided before any work begins. Verbal quotes are non-binding until confirmed in writing.
5. Service Agreement
Once a project is approved, both parties will sign a written service agreement detailing:
- Scope of work
- Materials to be used
- Project timeline
- Total cost and payment schedule
- Warranty terms (if applicable)
Any changes to the scope of work after the agreement is signed must be documented in a written change order signed by both parties and may result in adjustments to the price and timeline.
6. Payment Terms
Payment terms will be specified in the written service agreement. Generally:
- A deposit may be required before work begins
- Progress payments may be required at agreed-upon milestones
- Final payment is due upon completion and client approval of the project
- Late payments may incur additional fees as outlined in the service agreement
We accept payments through methods specified in the service agreement. We do not store credit card information on our Site.
7. Project Timeline
While we are committed to punctuality and meeting agreed-upon deadlines, project timelines may be affected by factors beyond our control, including but not limited to:
- Weather conditions
- Material availability and supply chain delays
- Permit and inspection delays
- Unforeseen structural issues discovered during the project
- Client-requested changes
We will communicate any delays promptly and work diligently to minimize their impact on the project.
8. Warranties
We stand behind the quality of our workmanship. Specific warranty terms for each project will be provided in the written service agreement. Warranties do not cover:
- Damage caused by misuse, neglect, or improper maintenance
- Damage caused by natural disasters or acts of God
- Normal wear and tear
- Modifications or repairs performed by third parties after project completion
- Manufacturer-specific warranties for materials and products (governed by the respective manufacturers)
9. Client Responsibilities
To ensure smooth project execution, the client agrees to:
- Provide accurate information about the property and project requirements
- Grant access to the property during scheduled work hours
- Remove or protect personal belongings from the work area
- Obtain any required HOA approvals (when applicable)
- Make timely payments as agreed
- Communicate any concerns promptly
10. Permits and Compliance
We comply with all applicable local, state, and federal building codes and regulations. When required, we will obtain the necessary permits for the project, with associated costs included in the estimate or billed separately as agreed.
11. Cancellation Policy
Either party may cancel a project under the conditions outlined in the written service agreement. The client may be responsible for payment of work already completed, materials already purchased, and any non-refundable expenses incurred up to the cancellation date.
12. Referral Program
We offer a 10% discount for referrals, subject to specific terms and conditions communicated at the time of the referral. Discounts cannot be combined with other promotions unless expressly authorized.
13. Limitation of Liability
To the fullest extent permitted by law, Reno Services Contractors LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our Site or services. Our total liability for any claim shall not exceed the amount paid by the client for the specific service giving rise to the claim.
14. Intellectual Property
All content on this Site, including text, images, logos, graphics, and design, is the property of Reno Services Contractors LLC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or use any content from the Site without our prior written consent.
15. Photographs of Completed Projects
We may take photographs of completed projects for portfolio, marketing, and promotional purposes. By hiring our services, you consent to such use unless you specifically request otherwise in writing before the project begins. We will not include identifying information about the property or client without explicit consent.
16. Indemnification
You agree to indemnify, defend, and hold harmless Reno Services Contractors LLC, its owners, employees, and subcontractors from any claims, damages, losses, or expenses arising from your breach of these Terms or your misuse of our Site or services.
17. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in Charleston County, South Carolina.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
19. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised “Effective Date.” Continued use of our Site or services after changes are posted constitutes acceptance of the revised Terms.
20. Contact Us
If you have any questions about these Terms or our services, please contact us:
Reno Services Contractors LLC
8567 Royal Palms Ln
North Charleston, SC 29420
Phone: (843) 306-8896
Alternate Phone: (321) 272-5612
Website: https://renoservicescontractors.com