(843) 594-4380

Privacy Policy

Effective Date: April 28, 2026

Reno Services Contractors LLC (“Reno Services Contractors,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://renoservicescontractors.com (the “Site”), request a quote, hire our renovation and construction services, or communicate with us by email, phone, or text message (SMS).

By accessing our Site, providing your information, or opting in to receive communications from us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or services.

1. Information We Collect

a. Personal Information You Provide

We collect information you voluntarily provide when you:

  • Fill out a contact form or request a free quote on our Site
  • Subscribe to receive SMS or email communications
  • Hire our renovation or construction services
  • Communicate with us by phone, email, or text message

This information may include:

  • Full name
  • Email address
  • Mobile phone number
  • Home or business address (project location)
  • Project details and preferences (e.g., complete home renovation, commercial renovation, room additions, painting, drywall, flooring, plumbing, electrical wiring, decking, fencing, landscaping, kitchen and bathroom remodels, roofing, siding, windows, and doors)
  • Photographs or descriptions of the property
  • Payment information (processed through secure third-party payment processors)

b. Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited, time spent, and referring website
  • Cookies and similar tracking technologies

c. Cookies

Our Site uses cookies to give you the most relevant experience by remembering your preferences and repeat visits. You can disable cookies through your browser settings, but some Site features may not function properly.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide free quotes
  • Schedule on-site visits and consultations
  • Plan, execute, and complete your renovation or construction project
  • Send transactional messages (appointment confirmations, project updates, scheduling changes, invoices)
  • Send promotional messages, special offers, and service updates (only if you have opted in)
  • Process payments for services rendered
  • Improve our Site, services, and customer experience
  • Comply with legal obligations and enforce our agreements

3. SMS / Text Messaging Communications

By providing your mobile number and opting in through the checkbox on our website contact or quote-request forms, you expressly consent to receive text messages (SMS) from Reno Services Contractors LLC related to:

  • Quote and estimate communications
  • Appointment scheduling, confirmations, and reminders
  • Project updates and status notifications
  • Promotional offers, discounts, and service updates
  • Customer service and support

Message frequency varies. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to any text message we send you. For help, reply HELP or contact us at (843) 306-8896.

Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third parties who assist us in operating our business (e.g., subcontractors, suppliers, payment processors, hosting providers, SMS/email service providers), under confidentiality obligations and only for the purpose of delivering services to you.
  • Legal Requirements: When required by law, court order, subpoena, or governmental authority, or to protect our rights, property, or safety, or that of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction, subject to the protections of this Privacy Policy.
  • With Your Consent: When you have given us explicit permission to share your information.

As stated above, mobile phone numbers and SMS opt-in data are never shared with third parties or affiliates for marketing or promotional purposes under any circumstances.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications at any time
  • The right to opt out of SMS messages by replying STOP
  • The right to restrict or object to certain processing activities

To exercise any of these rights, please contact us using the information at the end of this Privacy Policy.

8. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our Site and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Effective Date.” Continued use of our Site or services after changes are posted constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Reno Services Contractors LLC
8567 Royal Palms Ln
North Charleston, SC 29420
Phone: (843) 306-8896
Alternate Phone: (321) 272-5612
Website: https://renoservicescontractors.com